CCVP - Cisco IP Telephony Support Specialist Course


Course Name  :  Troubleshooting Cisco Unified Communications Systems (TUC) v1.0
Course Code  :  TUC
Category Name  :  CCVP - Cisco IP Telephony Support Specialist
Registration Form  :  Download Here

Course Schedule

No. Start Date End Date Normal Price Register     
1 13 Sep 2010 17 Sep 2010 4000.00 SGD Register

Description

Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).


Pre-Requisites

Course prerequisites are as follows:

CCNA, CIPT 1 and 2, QoS, GWGK


Course Objectives

The professional will troubleshoot Unified Communications Systems / Solutions and components / products by identifying and isolating problems, recommending solutions, and implementing fixes


Course Outline

Troubleshooting Methodology

Analyzing and Isolating Problems

Common Unified Communications Problems Symptoms

Fixing Problems

Services, Resources and Tools for Troubleshooting


Who Should Attend

  • Channel Partner / Reseller
  • Customer
  • Employee


Other Info

None
CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CSSSS, CSSDS, CCSP, CCVP, Cisco, Cisco IOS, Cisco Systems, the Cisco Systems logo, and Networking
Academy are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.
All other trademarks mentioned in this document or Web site are the property of their respective owners. Site Map